To enable us to deal with your request as quickly as possible, please note the following when contacting us by telephone:
- Please have your tax number to hand for all inquiries. You can find this on your tax assessment notice, for
example
- You can find your tax identification number ("IdNr") on your income tax assessment notice or online here.
- For data protection reasons, it is not possible for the tax office to inform you of your IdNr. by e-mail or
telephone
- The change of bank details must be communicated to the tax office in writing/electronically (new SEPA direct debit
mandate if necessary). For legal reasons, no changes can be made by telephone
- If you have any questions about ELSTER, please contact the ELSTER hotline directly on 0800 5235055
- Please refrain from inquiries about the processing status of tax returns.