Contents of the website
I would like to welcome you to our little content tour on the website of a tax office.
First of all, I would like to inform you that the websites of the tax offices are identically structured and the central contents are also identical. Information about the respective tax office, such as opening hours, address, telephone numbers and current messages of a tax office are maintained individually.
The first thing that catches your eye are the moving images. Here you see the building of the tax office and you are also visually pointed to important topics and innovations.
In addition to the pictures, you receive information about the opening hours of the respective service center. At some tax offices you can come by on a daily basis without making an appointment - in this case you have to reckon with waiting times. At other tax offices you need an appointment in advance. If an on-site appointment is indispensable, I recommend that you always make an online appointment via the appointment system. This will save you unnecessary waiting time. Some tax offices also offer a call-back service. Here you can arrange a callback with your tax office on your preferred date. This saves you extra time and fits perfectly into your daily routine. You can access the appointment and callback system via the sticky sidebar, which is attached to every page you are currently on.
Does your tax office need a message or a receipt from you? Then write to us online quickly and easily from home. To do this, open the contact form via the sticky sidebar, enter your details and, if necessary, upload the requested receipt as an attachment. You do not need to register to use the contact form. The transmission of your entries is free of charge and secure in accordance with tax secrecy.
If you have general questions, our virtual colleague is available around the clock. The tax chatbot answers your questions about tax law and procedures without any officialese. You can also call up the tax chatbot conveniently via the sticky sidebar. Just ask him!
You can find tax topics explained simply, briefly and pictorially in our YouTube explanatory videos. You can find an overview of all the explanatory videos and instructions in our media library under Service - Explanatory videos/ Instructions. In the lower area of the website you will also find the latest explanatory videos. Let's go!
Under Service - Forms you will find the special forms and pre-printed forms for Baden-Württemberg which you can download as pdf files. Please download the standard federal forms/forms, e.g. for the income tax return, from the form management system of the Federal Finance Administration. (Figure 8) Did you know that you can also submit many of these forms digitally through ELSTER? If you submit your tax return via ELSTER, you will benefit, among other things, from a plausibility check and the option of transferring data from the previous year. With electronic document retrieval, you can transfer data available at the tax office, such as data from insurance companies or employers (wages, pensions, health insurance contributions) directly into your return. You are not yet registered at ELSTER? Then go straight to www.elster.de to create your account.
You can find individual information about your tax office under the menu item Your tax office. Here you can find out about the responsibilities of the tax office, the bank details or other contact options - such as postal address, directions, telephone availability, contact persons for specific topics. You will also find the latest news and press releases.
Finally, I would like to draw your attention to the career section in the menu bar. Here you will find our current job and training offers.
Function of the website
In the meta navigation, the meta link to the home page of the tax offices Baden-Württemberg is deposited.
In the header there is:
- The small state coat of arms and the name of the selected tax office.
If you click on the coat of arms, you will always be taken to the start page of the tax office. - The search field: Click on the search field and enter your search term. Press the Enter key or click on the magnifying glass. The result will be displayed.
- The offered languages
- Easy language: Click on the symbol. You will get information which contents we offer in easy language.
- Sign language: Click on the symbol with the hands. Then you will find the videos we offer in sign language.
- Other languages: Here you will find the languages in which we offer the contents of the website. This is an automatic translation from the German language into the target language. Click on the language abbreviation to switch to the desired language version.
Below the header is the menu bar. In the menu bar you will find information for example about your tax office, service, ELSTER and career. If you move the mouse over a topic, the second menu level opens with the sub-topics. By clicking on the sub-topic you will get further information.
The displayed font sizes and images can be enlarged optically to 200%. Use your individual browser function here. Alternatively, you can press "CTRL" and "+" or "-" in the standard browsers on the screen to zoom in or out step by step.
By zooming in, the menu bar becomes a burger menu. Search and languages are then included in the burger menu.
Below the menu bar is the breadcrumb navigation. This shows you where you are currently located.
The sticky sidebar is pinned to the right of each page - in mobile view it is at the bottom. It allows you to contact us from any page via the tax chatbot, the appointment and callback system and the contact form.
Links lead to other places on the website or to other websites. You can recognize a link when the mouse pointer changes from an arrow to a hand. In addition, the links are displayed in blue, underlined or have a blue background.
Frequent topics are additionally displayed as clickable images that link to further information.
By clicking on the pop-up icons -triangle shape or arrow shape- previously invisible contents open up.
At the bottom of the blue footer, for example, you will find links to the imprint and data protection. The accessibility statement can be found under the link user notes. If you notice any deficiencies in terms of accessibility compliance, please feel free to contact us by email at OFDFP-Barrierefreiheit@ofdka.bwl.de.
The articles have been optimized for print output. Click on "Print Page." A new window will open with the print dialog. Alternatively, you can print from your browser menu. An additional possibility on the screen is the key combination "CTRL" and "p.".
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