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Appointment system

In all tax offices, citizens can conveniently make appointments online to visit the Central Information and Acceptance Office (ZIA) and thus save themselves waiting times.

Please note that at many tax offices a visit to ZIA is currently only possible with a prior appointment via this booking portal.

Attention: Occasional error messages in the booking process

Currently, when using certain browsers (Microsoft Edge, Google Chrome), isolated errors may occur in the booking process. Please try the booking again with another browser. We apologize for this and will do our best to correct the problem immediately.

Corona note: access only with 3G and mouth-nose protection

Access to the tax offices is only permitted on presentation of a daily negative COVID-19 rapid test, a vaccination certificate or proof of convalescence in the sense of § 4 CoronaVO and mouth/nose protection (medical face mask or respirator which meets the requirements of standard FFP2, KN95, N95 or comparable standards).


You can also submit a request for an extension of the deadline electronically via My ELSTER. To the electronic application.

You can also contact your local tax office at any time using the contact form.


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