A booking portal is now available for citizens to book an appointment online in advance to visit the service center of their local tax office - the so-called Central Information and Collection Point (ZIA).
Appointments can be made via the appointment system on
the tax office website.
This new service gives citizens the opportunity to plan the time at which they wish to make contact on site and thus optimally integrate it
into their own daily routine. In addition, by avoiding waiting times, the necessary distancing rules can be better observed and the risk of
infection minimized.
It is also possible to use the online contact form to securely send https-encrypted messages and attachments to the tax
office. In addition to the contact message, which is structured with mandatory fields, attachments of up to 15 MB can also be uploaded to
the contact message and sent to the tax office without any problems.
Background "digital@bw"
Digitization is a central focus of the state government's work. To this end, it has launched an investment offensive: around one billion
euros will be invested in digitalization during this legislative period. The first state-wide and cross-departmental digitalization
strategy, "digital@bw", was presented in summer 2017 and was created as a team effort by all ministries. Over the next two years, more than
70 very specific projects with a volume of over 300 million euros will be implemented in order to anchor Baden-Württemberg as a
leading region for digital change in Europe. One of the focal points of "digital@bw" is Administration 4.0. With www.digital-bw.de, the state
government has also launched a central online portal
as a new showcase for digitalization.