Finance Minister Edith Sitzmann presented the tax office as the "tax office of the future", or FiZ for short, on Thursday in Rottweil. "We are testing innovations from digital citizen service to communication with companies in five of the 65 tax offices. I am pleased that the tax office Rottweil has developed such a good concept. The future of modern administration is being developed and tested at Rottweil," said Edith Sitzmann. The Finance Minister, together with Chief Finance President Andrea Heck and the head of the tax office, Michael Kewes, presented the focal points.
"We want to significantly expand the service for citizens in the coming years," Sitzmann said. This will be made possible, for example, by appointment scheduling, call-back and video conferencing systems as well as the expansion of digital case processing. "Digital processing benefits the tax administration because it leaves more time for more complicated cases. And it is faster for the citizens", emphasised Chief Finance President Andrea Heck. For this reason, the existing ELSTER service is to be significantly expanded. In addition to the already familiar ELSTER training courses, citizens have the opportunity to ask questions about ELSTER (such as authentication via ELSTER) at the central information and acceptance points. The service is always available to citizens in Rottweil on Tuesdays in the morning and Thursdays in the afternoon at dedicated terminals. From May 2018, this ELSTER service will also be available in the Oberndorf branch office always on Wednesdays in the afternoon and on Thursdays in the morning. "This is how we want to simplify the entry process," explained the Minister of Finance.
in addition to Offenburg,Rottweil is one of two tax offices in the Freiburg administrative district and one of a total of five tax offices in the state that are testing additional digitalization options. "I am pleased that our application was successful. For this, a big thank you goes to the employees here in Rottweil. With their good ideas and commitment, they show how financial administration can become more modern," said Vorsteher Michael Kewes.
Background "digital@bw"
Digitisation is a central focus of the state government's work. To this end, it has launched an investment offensive: around one billion euros will be invested in digitisation during this legislative period. With "digital@bw", the first state-wide and cross-departmental digitalisation strategy was presented in summer 2017, which was created in teamwork by all ministries. Over the next two years, more than 70 very specific projects with a volume of more than 300 million euros will be implemented in order to anchor Baden-Württemberg as a leading region for digital transformation in Europe. One of the focal points of "digital@bw" is Administration 4.0. With www.digital-bw.de, the state government has also launched a central online portal as a new showcase for digitalisation.
