E-mails are similar to postcards in letter post. They can also be read by unauthorized persons if necessary. You should therefore decide for yourself whether to send us an e-mail and what information this e-mail should contain.
Due to the lack of data security, the tax office may only answer you by e-mail in the case of very general questions. Data that is subject to tax secrecy, official secrecy or data protection will generally be sent to you by the tax office by letter, fax or telephone.
If taxpayers or their tax representatives expressly wish to do so, the tax office may, in individual cases, reply by e-mail. This requires a written declaration which exempts the tax office from tax secrecy in accordance with § 30 Para. 4 No. 3 of the German Fiscal Code (AO). You can request a corresponding form from us.
Note:
Via the online portal "My ELSTER"(www.elster.de) you can
- Submit your tax return electronically
- File an appeal against tax assessment notices,
- Request extensions of time limits,
- Send other messages securely,
- Notify your change of address and
- Notify us of your change of bank details.