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Administrative language in interactions between authorities and citizens

Information on participation in the research project of the University of Konstanz on administrative language in verbal communication between authorities and citizens.

The tax office at Singen is taking part in a research project at the university Konstanz to investigate spoken communication between authorities and citizens. For this purpose, conversations are recorded and analyzed anonymously. Participation is voluntary and takes place in compliance with all data protection regulations.

Participation by citizens is voluntary and can be revoked at any time, both during the on-site interview at the tax office and afterwards with the university.

A detailed description of the project and further information, in particular a detailed privacy policy, can be found on the corresponding pages of the university Konstanz. You can access this here.

Your consent/consent to the associated processing of personal data is required for participation in the project. Please use the attached form for this purpose. It summarizes further information for you.



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